OUR SERVICES

Maintenance

Our service ensures your systems are up to date, reliable, and secure. Proactive maintenance minimizes downtime before it affects users. We monitor your software and keep it updated throughout its lifecycle.

Our Service Management focuses on optimizing the performance of your applications and managing their lifecycle. We help you to achieve your business goals without IT concerns. A development roadmap documents a shared understanding of the future direction.

We also offer cost-efficiency through our nearshoring model, delivered with quality within the EU and EEA regions.

Support

The support service schedule is tailored to your needs. We can provide cost-effective support for critical software, including 24/7 service. Quick response is at the heart of what we do.

OrangOps acts as your single point of contact (SPOC), delivering comprehensive support services efficiently. We ensure fast issue resolution and support for all key users in your organization. We leverage industry best practices (ITIL, ISO27001) and have enhanced our service delivery with automation and AI tools for greater efficiency and quality. Automation and AI are central to our continuous improvement effort.

Development

We provide value-driven minor development for your systems and can also handle larger development needs.
Continuous minor development is an effective way to maintain software. Small-scale updates and safe software releases ensure that the value created by development is quickly delivered to production. For larger needs, we can also carry out projects. We agree on release methods with you: some applications benefit from continuous automated releases, while others require stricter change management processes.

Maintenance

We conduct audits of digital systems to identify development potential. Our comprehensive reports include recommendations based on analysis to ensure efficient maintenance.

Software quality audits cover both the software itself and its development and production environments. The result is an assessment of the software’s quality and recommended actions for improvement.

SERVICE AREAS

AppCare

We optimize and ensure the performance and reliability of business applications, also providing AMS services for multiple applications.

DataCare

We guarantee business data management, monitoring, and optimization. We maintain data platforms with a focus on security, performance, and scalability.